Business process outsourcing ("BPO") has become embedded in the culture, strategy and supply chains of successful companies. Large scale, profit-driven enterprises have embraced the BPO value proposition: align your business with "partners" who feature unique skill sets and perform mission critical and back-office functions better, faster and less expensively. The benefit of outsourcing is that the carrier can focus their time, resources, capital and attention on higher margin activities. BPO providers leverage industry experience, work flow expertise, and targeted technology investments on behalf of their clients.